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ITIL Intermediate CSI Exam Preparation Guide
Real world examples from various industries
Courseware Approved by APMG,CSME,TUV,SUD
Tips and Techniques to clear ITIL Intermediate CSI Certification
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Globally recognized IT service management Certification
Demonstrates your understanding of the ITIL® terminology
Makes you prerequisite entry criteria for the ITIL® Master Level; the highest level qualification within the ITIL® scheme.
Opens better opportunities in the career path
At least 30 contact hours (hours of instruction, excluding breaks, and not including summary review time) with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme.
2 to 4 years professional experience working in IT service management is highly desirable. Hold the ITIL Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications)