ITIL INTERMEDIATE ST CERTIFICATION TRAINING

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ITIL INTERMEDIATE ST CERTIFICATION TRAINING

Key Features

    2 Days Live Virtual Classroom Training
    Training Delivered by Industry Expert and certified Trainers
    ITIL Intermediate ST Exam Preparation Guide
    Real world examples from various industries
    Courseware Approved by APMG,CSME,TUV,SUD
    Tips and Techniques to clear ITIL Intermediate ST Certification

Course Type Workshop Date Standard Price Early Bird Offer Registration
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COURSE DESCRIPTION

The IT Infrastructure Library (ITIL®) is the most widely accepted approach to IT service management across the globe. ITIL® Intermediate Service Transition (ST) certification demonstrates one’s specialization in ITIL® service lifecycle modules and ability to build and deploy IT services as per the plan ensuring coordination throughout all processes. This certification gives you a complete management level overview of Service Transition, demonstrating your specialized knowledge on ITIL® service life cycle modules and Service Transition processes to potential global employers. Shakya Academy offers ITIL® Intermediate ST 2-day intense Live Virtual classroom training with expert trainers in your city.

Globally recognized IT service management Certification
Demonstrates your understanding of the ITIL® terminology
Makes you prerequisite entry criteria for the ITIL® Master Level; the highest level qualification within the ITIL® scheme.
Opens better opportunities in the career path

ITIL Foundation Certification (v3 or newer) required
Two years of relevant work experience


  • Policies, Principles, and Basic Concepts
  • Activities, Methods, and Techniques
  • Triggers, Inputs, and Outputs
  • Process Interfaces with Knowledge Management
  • CSFs and KPIs
  •   Challenges and Risks
  • Roles and Responsibilities
  • Managing Communications and Commitment
  • Managing Organizational and Stakeholder Change
  • Organizational Development
  • Functions
  • Organizational Context for Transitioning A Service
  • Knowledge Management Tools
  •   Collaboration
  • Configuration Management System
  •    Integrated Approach to Service Transition Processes
  • Implementing Service Transition in a Virtual or Cloud Environment
  •   Challenges
  • Risks
  • CSFs
  • External Factors
.